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Women's Empowerment School

Sep 24, 2018

What is the difference between an effective manager and a true leader—someone who owns the culture and delivers on the purpose of the organization?  What are the characteristics of an inspiring C-suite executive of the future? And how do leaders go about creating the right environment for their team to be successful?

Pat Foley is the CEO of Lufthansa Technik Puerto Rico, a company that provides state-of-the-art aircraft overhauls in the Americas. At Pat’s 215,000 square-foot facility, planes are inspected, repaired and tested by his staff of 400 who perform base maintenance on A319, A320 and A321 aircraft for different airlines. Pat assumed his first leadership role with Lufthansa as the Production Manager of a maintenance bay 18 years ago, and since then, he has served the company as the COO of Lufthansa Technik Budapest and Head of Production at the Puerto Rico facility—before becoming its Chief Executive Officer.

Today, Pat sits down with Sylvia to offer his take on the unique culture and beauty of the island of Puerto Rico and explain the base maintenance work they do at the Lufthansa facility there. He describes the role of a CEO, sharing his personal journey from competent manager to effective leader. Pat explores the evolution of business over the past 30 years, discussing how he adapted to key trends and the personal development work he did to grow as a leader. Listen in for Pat’s practical advice for executives and learn how Hurricane Maria brought out the best in both Lufthansa Group and the people of Puerto Rico.

Topics Covered

Pat’s take on the unique culture and beauty of Puerto Rico

The aircraft base maintenance work of Lufthansa Technik

Pat’s insight around the role of a CEO

  • Develop strategy, deliver on purpose
  • Own culture of organization

How Pat divides his day between operations and business strategy

Pat’s personal journey as an ambitious leader with Lufthansa

How Pat emulated the characteristics of leaders he admired

Pat’s view of what sets a leader apart from a manager

  • Positive and optimistic
  • Listen (nonverbal cues)
  • Emotional at right time

The major trends in business and leadership in the past 30 years

  1. Rise of social responsibility
  2. Role of technology
  3. Shift to collaborative model

How a coaching course helped Pat accept and forgive himself

How Pat let go of the gremlin that says ‘you’re not good enough’

Pat’s practical advice for leaders

  • Support system
  • Separate work and home
  • Take work seriously, not self
  • Leverage sport as outlet
  • Sufficient time to rest

Pat’s experience living through the devastation of Hurricane Maria

How the employees of Lufthansa Technik worked to rebuild the facility

Pat’s admiration of the way his team responded to the hurricane

How Lufthansa Group was able to send 90 tons of aid in five days

Connect with Pat

Lufthansa Technik Puerto Rico

Pat on LinkedIn

Connect with Sylvia

Becker-Hill Women’s Empowerment School

WES on Facebook

WES Podcast Show Notes

Sylvia on Instagram

Subscribe to WES on iTunes

Subscribe to WES on Google Play


International Coach Federation

Tim Gallwey’s The Inner Game

Inner Game of Tennis on YouTube